Privacy Policy
How we collect, use and protect your personal information.
Last updated: June 2026
1. Introduction
Sakarikos Tours is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, store and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Greek data protection legislation.
2. Data Controller
The data controller is Sakarikos Tours, located at Perikleous 5, Lavrio, Attica, Greece. For any data protection inquiries, you can reach us at info@sakarikos-tours.com or +30 694 280 4199.
3. Information We Collect
We collect the following types of personal data: Contact information (name, email address, telephone number) provided when you submit an inquiry or booking request. Journey details (pickup location, destination, travel date, number of passengers) necessary to provide our transportation services. Communication records of emails, messages and phone calls related to your booking. Website usage data collected automatically through cookies and analytics tools, such as IP address, browser type, pages visited and time spent on the site.
4. How We Use Your Information
We use your personal data to: Process and confirm your booking or inquiry. Provide the transportation services you have requested. Communicate with you regarding your booking (confirmations, changes, follow-ups). Improve our website and services based on usage patterns. Comply with legal and regulatory obligations. We do not use your data for automated decision-making or profiling.
5. Legal Basis for Processing
We process your personal data on the following legal bases: Contractual necessity (Article 6(1)(b) GDPR), to fulfil the transportation service you have requested or to take steps at your request prior to entering into a contract. Legitimate interest (Article 6(1)(f) GDPR), to improve our services and maintain communication relevant to your enquiry. Legal obligation (Article 6(1)(c) GDPR), to comply with applicable tax, transport and regulatory requirements under Greek and EU law.
6. Data Sharing
We do not sell, rent or trade your personal data to third parties. We may share your data with: Our professional drivers, to the extent necessary to complete your transfer. Email service providers, solely for the purpose of processing your inquiry. Legal or regulatory authorities, if required by law. All third parties who process data on our behalf are bound by appropriate data processing agreements.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Booking information is retained for up to 5 years for accounting and legal purposes. Contact form inquiries are retained for up to 12 months. Website analytics data is anonymised and retained in aggregate form.
8. Cookies
Our website uses only essential cookies necessary for the proper functioning of the site, such as session and security cookies. We do not currently use third-party analytics or advertising cookies. You can manage cookie settings through your browser preferences. If we introduce non-essential cookies in the future, we will update this policy and obtain your consent where required by law.
9. Your Rights
Under the GDPR, you have the right to: Access the personal data we hold about you. Rectify any inaccurate or incomplete data. Request erasure of your data (right to be forgotten). Restrict or object to certain processing activities. Data portability, receiving your data in a structured, machine-readable format. Withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us at info@sakarikos-tours.com. We will respond to your request within one month of receipt, as required by Article 12 of the GDPR. This period may be extended by a further two months where necessary, in which case we will inform you.
10. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These measures include encrypted data transmission (SSL/TLS), secure servers, and restricted access to personal data.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
12. Contact
If you have any questions or concerns about this Privacy Policy, please contact us at info@sakarikos-tours.com or call +30 694 280 4199. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).